Privacy Policy

Effective Date: October 31, 2026 | Last Updated: November 1, 2026 | Jivika Wellness Inc.

1. Overview and Commitment to Privacy

At Jivika Pets (a service provided by Jivika Wellness Inc., "we", "our", or "us"), we are deeply committed to protecting the privacy, security, and trust of pet parents who visit our website (https://pets.jivikawellness.com). This Privacy Policy explains in transparent detail how we collect, process, store, and safeguard your information when you use our veterinary food directory, calculators, and educational guides.

2. Information We Collect

A. Information You Voluntarily Provide

Newsletter Subscriptions: When you subscribe to our food safety updates, we collect your email address.
Community Discussions & Reviews: When you post a review, discussion question, or helpful vote, we record your public display name, pet breed, star rating, and review text.
Direct Inquiries: When you contact our veterinary editorial board via email or contact forms, we collect your name, email, and message contents.

B. Automatically Collected Technical Data

Diagnostic & Device Logs: For server performance and security, our web servers log IP addresses, browser user-agents, referring URLs, and timestamps. IP addresses are anonymized in our analytics reporting.
Anonymous Usage Telemetry: We collect aggregated page views, search queries (e.g. searching for "grapes" or "chocolate"), and calculator interactions to identify emerging pet safety questions.

3. How We Use Your Information

We use collected data solely to:

Deliver veterinarian-verified food safety advice and calculate accurate pet treat portion metrics.
Send requested weekly pet food safety alerts and urgent toxic food recalls.
Moderate and maintain community discussion boards to prevent spam or dangerous misinformation.
Improve website responsiveness, accessibility, and search accuracy.

We never sell, rent, or trade your personal information to third-party data brokers or marketing agencies.

4. Cookie Policy & Preferences

We use essential cookies for site functionality and session state, and lightweight privacy-respecting analytics cookies to measure aggregated reader volume. You can manage or disable your cookie settings at any time on our Cookie Preferences page.

5. Your Rights Under GDPR and CCPA

Whether you reside in the European Union, United Kingdom, California, or worldwide, you have full statutory rights over your personal data:

Right to Access: You may request a copy of any personal data we hold associated with your email.
Right to Erasure ("Right to be Forgotten"): You may request immediate deletion of your email, review posts, or contact records.
Right to Opt-Out: Every newsletter includes a 1-click unsubscribe link.

6. Contact Our Data Protection Officer

If you have any questions or wish to exercise your data privacy rights, please contact our Data Protection Officer at: [email protected].